Of course safety has nothing to do with why these machines were installed, nor even customer satisfaction but to reduce the number of employed staff (who still have to keep attending to machines that misunderstand the shoppers or vice versa).
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I went shopping tonight. No, not a stock-up raid — actual shopping. Of course, I forgot the actual thing I went to get — toilet paper. No shit! (well, not until I buy some, anyway). So I got some other stuff I would need soon.
I was glad for once, especially for the safety of the staff, to see the self-checkout machines there and happy, for a change, to use them. Even though the machine could not understand why my bag was “too heavy” (a small-medium backpack!). So a member of staff had to keep approaching to tell the machine I was all right and to carry on, which kind of negated the whole safety aspect.
But NOT ONE OF THE STAFF WAS WEARING DISPOSABLE LATEX GLOVES OR FACE MASKS.
NOR DID I SEE A HAND SANITISER DISPENSER.
THEIR EMPLOYERS SHOULD BE OBLIGED TO PROVIDE THESE BY LAW IF THEY DO NOT DO SO VOLUNTARILY.