Diarmuid Breatnach

(Reading time: 5 minutes)

We hear talk from time to time about essential frontline workers, a discussion the origins of which can be traced to the call on the Government to shut down all non-essential work. That of course raised the issue of what is essential work and therefore, who are the essential workers. High among the category considered essential were health practitioners and their rate of infection, when statistics were published, was exceeding 25%. But there is another group of workers who are essential and vulnerable and although most members of the public are in contact with them on a weekly basis at least, nevertheless they are given little protection and rarely mentioned.

          Essential workers include, apart from healthcare workers, those maintaining our supplies of clean water, electricity and gas, sanitation, agriculture, production of necessary equipment, public transport, transport of essential supplies, fire-fighting, telecommunication (but not commercial call centres), postal services …. All of these should be in the first rank of consideration for protection from the Coronavirus-19, because they are vulnerable and for the selfish reason that we need them. But much more exposed on a daily basis to a greater number of people are the shop and supermarket workers.

They are the most numerous of the essential workers in daily contact with the public, which puts them at risk and, if they become infected, puts the general public, the shopping customers at risk too. And yet, their levels of protection organised by their employers are very poor overall. Despite this, we rarely hear them mentioned in public discourse, they do not receive particular attention from the Left and even their own trade unions are inactive on the issue.

WHAT SHOULD HAVE BEEN DONE

          Let us take a moment to consider what should have been the measures put in place for these workers and for the public coming into contact with them:

1. Immediate training program in prevention for all staff, with regular refresher or reinforcement measures

2. Immediate supply of protective clothing, disposed/ washed after each break and shift, this to include face-mask and gloves

3. Hand-sanitiser at every work station

4. Wrap-around screens at all checkout points

5. Disinfection routines for all work stations at shift changes

6. No shelf-filling during hours open to the public or non-essential interaction between public and staff inside of six feet distance

7. Staff in necessary close proximity to members of the public, including security staff, to be given special protection in clothing and in shift arrangements and testing

8. Safe social distances enforced by restrictions on numbers of customers in store at one time

9. Safe social distances marked for queues and enforced

10. Regular disinfection of automatic checkout machines

11. Supply of hand-sanitiser at all entrances/ exits and checkout machines for the public

12. Prevention informational visual and audio prompts for public and staff

13. All companies obliged by Government to publish their protocols so as to educate staff and public and also give a point of correction if either feel that the protocols are not being adhered to.

Some readers may protest that management had no previous experience of a pandemic, that some of these measures were implemented but a delay was inevitable and some measures are too extreme. I would respond that any group of reasonably intelligent people, knowing the danger and typical transmission routes, sitting down to think of precautions, would come up with a similar list. Companies are supposed to carry out risk assessments of their procedures.  Trade union officials and representatives would be trained in how to assess levels of risk and how to employ measures to eliminate or reduce the level of risk as much as practicable.

Should anyone consider any of those measures excessive, they should be able to point out which and to say why. Or likewise justify the claim that late implementation was unavoidable.

WHAT WAS DONE

          Let us now take a moment to review which of those measure have been implemented, how and when.

1. I am not in a position to give a definite answer on whether staff were given intensive training in avoiding infection or not but from my observation while shopping of staff in a number of supermarkets I would feel confident in saying that they had not or, if they had, that the required practice was not being monitored by management.

2. Even to the day of writing this piece, in only one workplace, Eurospar in Fairview, have I seen all the staff wearing face masks. Workers in a number of other companies have told me that they are not supplied with them.

3. Hand-sanitiser was supplied to work-stations in some supermarkets (possibly all) but weeks after the pandemic hit Ireland (though it had been raging abroad for many weeks before that and covered in news reports).

4. No screens were in place at work-stations until weeks after the arrival of the virus and even now are rudimentary in many places. Single screens with spaces between permit staff and customers to position themselves in the open spaces, which I have seen both do at times. A number of cashier screens with an open section for customers to receive and load their checked-out purchases are well inside six feet of the staff member.

5. Whether there are any such shift-change disinfection routines at any supermarket I cannot say but in some supermarkets I have seen staff leave or take up work at a station without any evidence of its disinfection.

6. I have seen frequent shelf-filling during-open-to the-public hours in Dunnes, Tesco, Centra and Aldi (I have not been in a Lidl since the virus arrived) and even without gloves; also unprotected staff moving among customers on other pieces of work, including stacking and removing empty baskets. Even this evening in a Tesco outlet, although at least they were wearing orange (?) gloves, staff were attending to shelves (and without face-masks, as was the staff member stationed near the automatic machines).

7. In addition to the above, staff maintaining queue lines, including security staff: every single one without masks and all being passed by customers at distances inside of six feet. The most shocking case was of a security guard in Tesco Drumcondra being passed by customers at distances of between one and three feet – he had no mask and only his company uniform, which he probably takes home to his family and puts on again next day. As to testing, given the long waiting times reported for testing and even longer for results, along with the general level of care for employees shown by the companies, how likely is any are being regularly tested?

8. Yes but in at least one case, I saw that the security guard on the door monitoring numbers was absent for awhile. Of course, there are calls of nature but shouldn’t the protocols require the temporary replacement of the person at this post? Would we wish to be the ones who were infected because this probability had not been foreseen and provided for?

9. The safe social distances for queueing customers – but not among staff — are now being enforced in most supermarkets, weeks after the arrival of the virus (but I noticed today that the separation is actually less than the advertised two metres).

10. I have very rarely seen disinfection of automatic machines.

11. In a local Centra, the first I saw to erect perspex screens, there was a sanitiser dispenser at the entrance with instructions. On at least one occasion it was empty and I have seen customers pass it without using it or having it called to their attention. I saw none in any other chain supermarket, although in Aldi a spray was provided by the baskets with instructions to use it on the basket handles.

12. Prevention information posters may be seen but usually of the most generalised kind (like those from the HSE) and asking for staff to be treated with patience; graphic posters very rarely, film and audio prompts never. In other words, the means supermarkets use when they really want something, like mood enhancement, customers aware of bargains or special promotions, urgent attention to a checkpoint machine or stores about to close – are precisely those that they are not using for promotion of infection prevention.

13. The Government has not obliged companies to publish their protocols (not even suggested that they should do so) and the companies have not done so themselves.

CONCLUSION

          This is a serious lack of care provision for a large section of essential workers and with a potential collateral effect on most of the public. First in line of responsibility for this failure must be of course the companies but their main motive has always been profit. Next in line must be the Government, which has the power to implement emergency measures (and used it recently with giving extra power to Gardaí an courts to employ against individuals) but our governments have always been primarily in the service of capital. Who do I personally blame most for this area of neglect? Those whose very publicised reason for existence is the protection of workers and the promotion of a just society – the trade unions and the Left.

Among the statistics that are published on rates of testing positive and deaths attributed to the virus, there are breakdowns into age and gender groups and, at least in the earlier days, of healthcare workers. We never see, among those statistics, any for shop workers. Or for those who might in turn have been infected by them. The largest statistic given for route of infection is that of “social contact” and presumably that’s where they are, hidden. We remain uninformed and the low level of protection continues, with no real effort being made to change the situation.

End.

PS: Readers may wonder at the absence of information directly from the workers themselves.  The reason is that personally I am unaware of anyone in my acquaintance working in this sector and did not wish to cause the workers more stress than they have to deal with already.

ADDITIONAL INFORMATION:

For focus on steps trade unions and the Left failed to take, see article titled WHAT DID NOT HAPPEN in Rebel Breeze.

Death of a cashier: https://uk.reuters.com/article/uk-health-coronavirus-france-supermarket/after-death-of-a-cashier-french-supermarket-staff-work-in-fear-idUKKBN21K1VH